Funeral Services Assistant
Our associates celebrate lives.
We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!Provides clerical and administrative assistance supporting funeral operations.
Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management.
Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
JOBRESPONSIBILITIESLearns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and ProceduresAdheres to all Company and Regulatory requirementsCares for the deceased in a respectful manner while performing a variety of tasks which may include:
Removals and transfersLifting of deceased human remainsDressing and casketingCoordinating and assisting with funeral service and visitationDelivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client familiesSetting of chairs and the removal, proper care and storage of these itemsRemovals and transfersAssists with funeral services by:
Coordinating the parking of carsUsheringDriving funeral vehiclesAssisting at chapel and church servicesAssisting at the cemeteryDelivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client familiesSetting up chairs and the removing, properly caring for and storing of these itemsParticipating at special functionsProvides aftercare in absence of Family Service Counselor.
Aftercare includes delivery of:
DocumentationStationeryInformation on insurance, health benefits and pension,Pre-arrangements for next of kinCompletes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entryAssists with general office duties such as preparing reports as neededAssists with the maintenance of vehicles, the facility and property; receive caskets and other funeral home supplies as well as place into inventory and carrying out any other responsibilities that may be reasonably delegated by managementAnswering phones, preparing reports as necessary and participating in staff meetingsPerforms other duties as assignedMINIMUM RequirementsEducationHigh School diploma or general equivalency degree (or diploma)Currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary scienceExperienceTypically requires 6 months of previous work experience in a customer service roleKnowledge, Skills and AbilitiesGood driving record and valid driver's licensePrevious customer service and/or sales experience would be a definite assetKnowledge of computers and some software would be an asset, or willingness to learnAbove average communication skillsHigh level of compassion and integrityProblem solving skillsAbility to multi task and set prioritiesDetail orientedProfessional and team playerWork CONDITIONSWork EnvironmentWork indoors and outdoors during all seasons and weather conditionsLimited amount of local and/or multiple location traveling requiredProfessional Dress is required when in contact with familiesWork PosturesFrequent, continuous periods of time standing, up 6 hours per daySitting continuously for many hours per day, up to 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork HoursPrepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these itemsPrepares documents related to services, cremations, maintenance, as directed by managementAssists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulationsPerforms office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
Run errands such as for floral delivery, picking up of supplies, documents, etcServes as an usher and may park cars or perform any transportation requirements.
Drives Funeral Home vehicles for services and picking up familiesEnsures refreshments are available (where allowed by law)Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
Prepares documents related to services, cremations, maintenance etc.
,Greets and receives client families and / or other persons entering the office for information and assistanceAccommodates the needs of the family during a service and/or visitationMay wash and clean funeral home vehicles and other client vehicles as required from time to timeMINIMUM RequirementsEducationHigh school diploma or equivalentExperiencePrevious customer service and/or sales experience preferredProficient with MS Office suite and databases preferred; ability and willingness to learn requiredCertification/LicensesValid state driver's license with an acceptable driving record requiredKnowledge, Skills and Abilities:
High level of compassion and integrityClear and concise verbal and written communication skillsProfessional behaviors and team playerPostal Code:
39470Category (Portal Searching):
OperationsJob Location:
US-MS - PoplarvilleReq ID:
Req.
98598Position Type:
Full timeWho we are.
What we do.
We are North America's largest provider of funeral, cremation and cemetery services.
We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries.
Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements.
For us, there is no greater responsibility than honoring and preserving the story of one's life.
SCI refers to Service Corporation International and its affiliates.
Equal Opportunity Employer, M/F/D/VSalary:
$15.
34 - $23.
46.
Estimated Salary: $20 to $28 per hour based on qualifications.
We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!Provides clerical and administrative assistance supporting funeral operations.
Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management.
Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
JOBRESPONSIBILITIESLearns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and ProceduresAdheres to all Company and Regulatory requirementsCares for the deceased in a respectful manner while performing a variety of tasks which may include:
Removals and transfersLifting of deceased human remainsDressing and casketingCoordinating and assisting with funeral service and visitationDelivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client familiesSetting of chairs and the removal, proper care and storage of these itemsRemovals and transfersAssists with funeral services by:
Coordinating the parking of carsUsheringDriving funeral vehiclesAssisting at chapel and church servicesAssisting at the cemeteryDelivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client familiesSetting up chairs and the removing, properly caring for and storing of these itemsParticipating at special functionsProvides aftercare in absence of Family Service Counselor.
Aftercare includes delivery of:
DocumentationStationeryInformation on insurance, health benefits and pension,Pre-arrangements for next of kinCompletes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entryAssists with general office duties such as preparing reports as neededAssists with the maintenance of vehicles, the facility and property; receive caskets and other funeral home supplies as well as place into inventory and carrying out any other responsibilities that may be reasonably delegated by managementAnswering phones, preparing reports as necessary and participating in staff meetingsPerforms other duties as assignedMINIMUM RequirementsEducationHigh School diploma or general equivalency degree (or diploma)Currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary scienceExperienceTypically requires 6 months of previous work experience in a customer service roleKnowledge, Skills and AbilitiesGood driving record and valid driver's licensePrevious customer service and/or sales experience would be a definite assetKnowledge of computers and some software would be an asset, or willingness to learnAbove average communication skillsHigh level of compassion and integrityProblem solving skillsAbility to multi task and set prioritiesDetail orientedProfessional and team playerWork CONDITIONSWork EnvironmentWork indoors and outdoors during all seasons and weather conditionsLimited amount of local and/or multiple location traveling requiredProfessional Dress is required when in contact with familiesWork PosturesFrequent, continuous periods of time standing, up 6 hours per daySitting continuously for many hours per day, up to 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork HoursPrepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these itemsPrepares documents related to services, cremations, maintenance, as directed by managementAssists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulationsPerforms office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
Run errands such as for floral delivery, picking up of supplies, documents, etcServes as an usher and may park cars or perform any transportation requirements.
Drives Funeral Home vehicles for services and picking up familiesEnsures refreshments are available (where allowed by law)Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
Prepares documents related to services, cremations, maintenance etc.
,Greets and receives client families and / or other persons entering the office for information and assistanceAccommodates the needs of the family during a service and/or visitationMay wash and clean funeral home vehicles and other client vehicles as required from time to timeMINIMUM RequirementsEducationHigh school diploma or equivalentExperiencePrevious customer service and/or sales experience preferredProficient with MS Office suite and databases preferred; ability and willingness to learn requiredCertification/LicensesValid state driver's license with an acceptable driving record requiredKnowledge, Skills and Abilities:
High level of compassion and integrityClear and concise verbal and written communication skillsProfessional behaviors and team playerPostal Code:
39470Category (Portal Searching):
OperationsJob Location:
US-MS - PoplarvilleReq ID:
Req.
98598Position Type:
Full timeWho we are.
What we do.
We are North America's largest provider of funeral, cremation and cemetery services.
We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries.
Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements.
For us, there is no greater responsibility than honoring and preserving the story of one's life.
SCI refers to Service Corporation International and its affiliates.
Equal Opportunity Employer, M/F/D/VSalary:
$15.
34 - $23.
46.
Estimated Salary: $20 to $28 per hour based on qualifications.
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